Help centre
Getting started
What to do first when your server arrives: connect, log in and get it ready.
- How to order your VPS, step by stepFrom picking a plan to the email with your IP and password in a couple of minutes: what the order asks for, how to pay and what to do if the email does not arrive.Getting started
- How to connect to your Windows VPS with Remote DesktopWhere to find the IP and password in the panel, and how to connect over RDP from Windows, macOS, Linux or your phone.Getting started
- How to connect to your Linux VPS over SSHLogging in over SSH from any system, and how to switch to key authentication so your server does not get brute-forced.Getting started
- What to do in the first 15 minutes with your VPSA short checklist to leave the server safe and ready before installing anything: your own password, updates, only the ports you need and a backup plan.Getting started
- Your VPS in the panel: what each tab doesOverview, Network, VNC, Settings and, in Spain, AntiDDoS and Security: what each tab is for and where the buttons you will use most are.Getting started
- Windows or Linux: which system to choose for your VPSWhich system suits each game or project, how much RAM Windows keeps for itself, which Linux distribution to pick and which to avoid.Getting started
- How to use the panel's VNC console (your emergency exit)See your VPS's screen without going through the network: for when a firewall locks you out, the network is misconfigured or the system will not boot.Getting started
- How to upload and download files to and from your VPSOn Windows, with remote desktop itself; on Linux, over SFTP with WinSCP or FileZilla. And what to do with very large files.Getting started
- Connecting to your VPS from a Mac, Linux or your phoneThe remote desktop and SSH apps that work on macOS, Linux, Android and iPhone, and what to enter in each.Getting started
Can’t find what you need?
Open a ticket from your panel and we will answer in under 5 minutes.