Ping from your connection
Our Ping Test tool measures live, from your browser, the latency to each of our data centres. Use it before buying to choose a location: what matters is where your players are, not you.
To measure ping to your own VPS, from a console on your computer:
# Windows (20 pings)
ping -n 20 203.0.113.10
# Mac and Linux
ping -c 20 203.0.113.10| Ping | How it plays |
|---|---|
| Under 30 ms | Unnoticeable |
| 30 to 60 ms | Perfectly fine |
| From 80 ms | Noticeable in shooting and vehicles |
| Over 120 ms | Really suffers |
As important as the number is that it is stable. If it jumps a lot or packets are lost, run an MTR. And test over cable: Wi-Fi adds latency, and unevenly.
Your VPS does not answer ping?
- Windows Server does not answer ping by default. To enable it, in PowerShell as administrator:
New-NetFirewallRule -DisplayName "Ping (ICMPv4)" -Direction Inbound -Protocol ICMPv4 -IcmpType 8 -Action Allow -Profile Any- On Spain servers, if you created filters in the Security tab, add the Ping (ICMP) one too.
Not answering ping does not mean it is down: try connecting over remote desktop, SSH or the game.
Speed from the VPS
This measures the data centre's connection, not your home's.
Windows: open speedtest.net in the VPS's browser.
Linux: with the official Speedtest program:
cd /tmp
wget https://install.speedtest.net/app/cli/ookla-speedtest-1.2.0-linux-x86_64.tgz
tar xzf ookla-speedtest-1.2.0-linux-x86_64.tgz
./speedtestThe first time it asks you to accept its licence. The result depends a lot on the test server it picks; if something looks odd, repeat with another (./speedtest -L lists nearby ones and ./speedtest -s NUMBER uses a specific one).
If speed or ping do not add up
Open a ticket with the Speedtest result, a ping or an MTR, and the time you ran it.