Billing and account

Downloading your invoices and adding your tax details

Where your PDF invoices are, how to have them issued to your company and why the details are fixed at the moment of payment.

1 min readUpdated on 6 October 2026

Downloading an invoice

  1. At my.electrumhosting.com, go to Invoices.
  2. Open the one you need and click Download as PDF.

They are all there, paid and pending, since your first order. Each one also shows its transactions: how it was paid and when.

Getting your tax details on them

Invoices use the details under Account → Personal Details:

  • Company name (if you invoice a company)
  • Address, city, state/province, postcode and country
  • Tax ID

Check and save them before paying.

Why it matters to do it before paying

Each invoice keeps the details you had at the moment you paid it. That is the correct way for tax purposes: an issued invoice does not change by itself because you edit your profile later.

  • Pending invoices will use your new details.
  • Paid ones keep the details of the time.

If you need to correct an invoice that is already paid (a wrong tax ID, the company name...), open a ticket with the invoice number and the correct details and we will reissue it.

For your accountant

If your accountant asks for every invoice in a quarter, download them one by one from Invoices. If there are many, ask us by ticket with the period and we will send them together.

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